Carestream Dental Pty Ltd
Suite 703, Level 7, 18-20 Orion Road
Lane Cove West NSW 2066

Welcome to the Carestream Dental Support Website.

This website is intended for existing PracticeWorks, OrthoTrac and Windent Platinum Practice Management users based in Australian and New Zealand.

Please visit our corporate website at for more information or contact us on -

Toll Free                                                         Standard Rate
Australia:                1800 223 603               Direct:            +61 2 9919 4500
New Zealand:        
+61 2 9919 4500               

Customer Support Tools

ANZ-Support Email, click to send a Support Request Email.

 CS Helpdesk Quick Download                 CS Helpdesk Host Download

Click here to download the latest Software System Requirements.

eServices is available for your Practice, click here to download some information.

eTraining is available for your Practice, click here to download some information.

Customer Support Operating Hours

The Customer Support Centre is open during the following hours:
Monday – Friday
      7.30AM – 6.00PM AEST
Monday – Friday
      7.30AM – 6.00PM AEDT

All Carestream Dental offices will also be closed for the following holidays:
1 January (New Year’s Day)
26 January (Australia Day)
Good Friday
Easter Monday
25 April (Anzac Day)
25 December (Christmas Day)
26 December (Boxing Day)

Carestream Dental Links

Corporate Website                     Newsletters                    Press Release                    Terms